Citizen Services

City Services Directory

Permits, certificates, and programs from the City Government of Isabela — with the right office, contact, and requirements for each.

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Featured Service

Electronic Business One-Stop Shop (EBOSS)

Register your business and renew permits online — unified application, zoning clearance, fire safety certificate, and barangay clearance in one streamlined process.

1

Create an account and submit your documents online

2

Review and assessment by city offices

3

Pay assessed fees

4

Claim your permit

Browse Services

Find the Right Office

Each service below lists the office in charge and how to reach them directly.

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Civil Registry

Birth, marriage, and death certificates; registration of civil status documents.

person City Civil Registry Office
call 0995-820-6214
location_on 1/F Main Bldg., City Hall

Requirements & Fees (Citizen’s Charter) →
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Employment (PESO)

Local job openings, skills training, and livelihood programs for Isabeleños.

person Public Employment Services Office
call 0906-669-0187
location_on 1/F ICCC Bldg., Brgy. Binuangan

Explore Jobs Portal →
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Public Health

Check-ups, maternal care, immunization schedules, and health center services.

person City Health Office
call 0917-206-7543
location_on RHU-East Bldg., Kaumpurnah Zone I

Full Health Directory →
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Taxes & Payments

Real property tax, local fees, and official receipts at the City Treasury.

person City Treasury Office
call 0935-559-2722
location_on 1/F Main Bldg., City Hall

Schedules & Requirements →
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Business Permits

New business registration, renewals, and licensing assistance.

person Business Permits & Licensing Division
call 0965-173-8535
location_on 1/F Main Bldg., City Hall

Apply via EBOSS →
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Social Welfare

Assistance programs for vulnerable sectors, families, seniors, and PWDs.

person City Social Welfare & Development Office
call 0953-318-0397
location_on 1/F Main Bldg., City Hall

All Social Programs →
Quick Answers

Frequently Asked Questions

What are the operating hours of City Hall?

Offices are open Monday to Friday, 8:00 AM to 5:00 PM, excluding holidays.

Where can I find the requirements and fees for a service?

The Citizen’s Charter Handbook lists the complete requirements, fees, and processing times for every city government transaction.

How do I register or renew a business?

Use the EBOSS online portal, or visit the Business Permits and Licensing Division at the 1/F Main Building, City Hall.

How do I request government records or information?

Submit a request through the national Freedom of Information portal or visit our Transparency page.

Still need help?

Call the City Hall trunk lines: 8734-74-20 · 8734-59-66 loc. 134, or message the City Information Office on Facebook.

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